Refund Policy

💰 REFUND POLICY

(Professional Retail Return System)


1. Return Period

Returns accepted within 30 days of delivery.


2. Eligible Returns

  • Defective products
  • Damaged items
  • Incorrect orders

3. Non-Eligible Returns

  • Used items
  • Improper usage
  • Personal dissatisfaction
  • Minor product differences
  • Shipping delays

4. Return Conditions

Items must:

  • Be unused
  • Be in original packaging
  • Include all components

5. Verification

Proof (photo/video) may be required.


6. Return Authorization

Must be approved before return shipment.


7. Refund Processing

Refunds issued within 5–10 business days after approval.


8. Shipping Costs

  • Return shipping paid by customer
  • Original shipping fees are non-refundable

9. Order Cancellation

Orders can be canceled within 12 hours if not processed.


10. Chargebacks

Unauthorized disputes will be challenged.